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Poster: taper44 Date: Aug 13, 2008 8:13am
Forum: etree Subject: Re: Changed username, can't edit old shows

Just to update this, I have since sent 2 emails to iasupport... from the email I uploaded my older shows with, to get them switched over to my new username/email. How long should/could this take?

I still cannot edit those shows, now the problem is my old email address just expired yesterday and I can no longer access it, so if there is/was a different place to direct that to I can longer do that.
That is one reason why I want to be able edit all those shows...so I can update my email in the "taped by" section.

If someone is able to help out it would be greatly appreciated.

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Poster: Administrator, Curator, or Staffgreenone Date: Aug 13, 2008 5:14pm
Forum: etree Subject: Re: Changed username, can't edit old shows

Try emailing etree AT instead of iasupport AT - the iasupport account isn't monitored as closely...

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Poster: taper44 Date: Aug 13, 2008 5:54pm
Forum: etree Subject: Re: Changed username, can't edit old shows

Thanks greenone, however as of yesterday I can longer email from my old address, I can't even access it...is there is a way to alert someone to maybe check the iasupport address for the 2 emails I did make from my old one?

If you all need some further verification that they are in fact my uploads...let me know and I can p.m. you through TS, where I still run with a very similar username as my previous one here, and can provide you with more info in private to get this resolved.
Thanks

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